Refund policy

Because our products are custom made specifically for you, we do not accept returns or offer refunds on personalized items. This ensures that every piece is unique and crafted with the utmost care to your specifications. Unfortunately, we cannot accept returns on sale items or gift cards.

What if you're not happy with your order?
- Please contact us within 7 days of receiving your item - we're committed to making sure you love your purchase.
-If there's a defect during shipping, we will gladly offer a repair at no extra cost.
-For any other concerns, we're happy to work with you to find a satisfactory solution, such as store credit toward a future order or a discount on your next purchase.

Your satisfaction matters to us, so please reach out to us at  royalranchcustom@gmail.com. and we'll do our best to help!

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.